Delivery and terms
Depending on the destination and shipping cost, orders from Turkey will be sent by standard post or shipping company within 7 working days. Payment is made through the website by credit card. Please contact us by email.
Our company is not responsible for shipments that are not delivered to customers due to lack or misspelling of contact information. If the tracking code is provided and announced to the costumer, they are responsible for tracking the package and receiving it at the defined time. Orders which are returned to us can be resend to customers after a second payment for shipping, or the order can be refunded after deducting the costs of returned shipment. Customers outside the EU are responsible for possible import costs such as customs tariffs and VAT costs. All customer information is kept confidential.
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TERMS
Book Shop
Spain
0034 642 57 24 04
Returns and Exchanges
Return Policy
Returns are easy at SEA EDITIONS. You can return your products within 14 days unconditionally and full value within Turkey, Returns outside of Turkey cannot be made with full value due to additional shipping and tax fees, please contact us for international returns.
Matters to be considered in the return process;
-Please contact us before sending the product back. You can see our contact information here .
– The product must be returned in its original condition, including the warranty conditions and with all the documents. (Invoice, box, gift, etc.)
-There is no right of return for the products produced in accordance with the special requests of the customers. In this case, a return might be possible by deducting the associated costs.
– If the product has become defective during the time it is with the consumer, this will require evaluation by SEA EDITIONS. In this case, a return might be possible by deducting the associated costs.
After the necessary conditions are met, the product price will be returned to your credit card if your payment is with your credit card, or to your bank account by money order/eft within 5 working days by us. (The refund duration may vary depending on your bank.)
Exchange Terms
The above return conditions apply for the full value exchange of the products you have purchased.
Except for these cases, SEA EDITIONS stands behind its products completely. We try to facilitate return and exchange of our products after 14 days as well under the most favorable conditions so if needed please get in touch.